BUSINESS CAPABILITY - Partner Relationship Management
| Description | EN: Revolves around cultivating collaborative relationships to achieve mutual benefits and strategic alignment. It emphasizes building trust, coordinating joint initiatives, and optimizing outcomes through effective communication and conflict resolution. This capability supports sustainable growth and competitive advantage by managing partner interactions, evaluating performance, and strategically planning within the enterprise. FR: Se concentre sur la culture de relations collaboratives pour atteindre des bénéfices mutuels et un alignement stratégique. Elle met l'accent sur la construction de la confiance, la coordination des initiatives conjointes et l'optimisation des résultats grâce à une communication efficace et à la résolution des conflits. Cette capacité soutient la croissance durable et l'avantage concurrentiel en gérant les interactions avec les partenaires, en évaluant les performances et en planifiant stratégiquement au sein de l'organisation. |
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| Name (FR) | Gestion de la relation partenaires |
| Classifying categories | 
Partner Management |
| Parent Maps | 
Partner Development Services (from: 
Enterprise Operations) |
| Packaging Library |
Enterprise Operations |
TREE VIEW
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Partner Relationship ManagementRevolves around cultivating collaborative relationships to achieve mutual benefits and strategic alignment. It emphasizes building trust, coordinating joint initiatives, and optimizing outcomes through effective communication and conflict resolution. This capability supports sustainable growth and competitive advantage by managing partner interactions, evaluating performance, and strategically planning within the enterprise.
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Conflict Resolution and Communication Management
Handles disputes and manages communication between partners to resolve issues effectively. This capability aims to preserve the integrity of partnerships by addressing conflicts promptly, fostering constructive dialogue, and finding win-win solutions.
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Joint Initiative Coordination
Coordinates and manages collaborative projects that align with mutual objectives, ensuring both parties benefit. This involves overseeing planning, execution, and tracking of joint initiatives to enhance partner collaboration and drive shared value creation.
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Relationship Building and Trust Development
Cultivates long-lasting, trust-based relationships by engaging with partners consistently and transparently. This capability focuses on maintaining open communication, addressing concerns promptly, and ensuring that both parties share common values for enduring collaboration.
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Strategic Alignment and Performance Review
Ensures that partners' goals, activities, and performance align with the enterprise’s overarching strategy. Periodic reviews are conducted to assess progress, identify areas for improvement, and ensure continuous alignment of business objectives for mutual growth.
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