BUSINESS CAPABILITY - IT Infrastructure Management
| Description | EN: Ensures a reliable, secure, and scalable infrastructure to support business operations and growth. It involves the planning, deployment, and management of the overall IT infrastructure, including hardware, software, networks, and data centers. This capability leads to reduced downtime and improved system performance, enhancing operational efficiency and supporting enterprise expansion. FR: Assure une infrastructure fiable, sécurisée et évolutive pour soutenir les opérations et la croissance de l'entreprise. Elle implique la planification, le déploiement et la gestion de l'ensemble de l'infrastructure informatique, y compris le matériel, les logiciels, les réseaux et les centres de données. Cette capacité conduit à une réduction des temps d'arrêt et à une amélioration des performances des systèmes, améliorant ainsi l'efficacité opérationnelle et soutenant l'expansion organisationnelle. |
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| Name (FR) | Gestion de l'infrastructure informatique |
| Classifying categories | 
Information Technology |
| Parent Maps | 
Information Technology Services (from: 
Enterprise Operations) |
| Packaging Library |
Enterprise Operations |
TREE VIEW
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IT Infrastructure ManagementEnsures a reliable, secure, and scalable infrastructure to support business operations and growth. It involves the planning, deployment, and management of the overall IT infrastructure, including hardware, software, networks, and data centers. This capability leads to reduced downtime and improved system performance, enhancing operational efficiency and supporting enterprise expansion.
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Cloud Infrastructure Services
Manages the enterprise’s cloud resources, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions, to ensure operational scalability, flexibility, and cost efficiency. This capability supports dynamic resource allocation and aligns with evolving business needs for agile infrastructure support.
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Data Center Operations
Oversees data center assets such as hardware, cooling systems, and power management to maintain a reliable and energy-efficient IT infrastructure. This capability ensures that critical systems remain available, supports rapid scalability needs, and aligns with best practices in data center maintenance to minimize disruptions and optimize resource utilization.
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Hardware & Asset Lifecycle
Tracks and manages IT hardware assets from acquisition through disposal to maximize asset utilization and cost-effectiveness. By monitoring asset health, depreciation, and replacement cycles, this capability ensures that hardware is maintained at peak efficiency, reducing downtime risks and enhancing the overall cost management of IT investments.
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Network & Connectivity Services
Manages the enterprise’s network resources, including LAN, WAN, and VPNs, to maintain seamless connectivity and consistent performance. By ensuring robust network availability, this capability supports secure data flow and communication across locations, enhancing overall operational efficiency and enabling effective remote access.
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